Bus Warranty, Service & Maintenance

Collaborating with Government Agencies to Build Sustainable and Efficient Transit Solutions

Tailored for the Caribbean Region and South America

Warranty and Service

2 Years

bumper-to-bumper

The warranty period for both the Transit and Intercity bus is 2-year bumper to bumper.  Strict maintenance processes must be maintained and documented in order fort he warranty to be honored.
Delivery of service should be split into categories of level of expertise.
General day-to-day service
Transit agency mechanics
(Damera offers comprehensive training)
  • Topping of fluids

  • 360 checks

  • changing tires and brake components

Major component repair and replacement
Outsourcing
  • Following strict standards

  • Ensures the fleet is in a state of good repair and can operate with a higher percentage of available vehicles.

Servicing and maintaining buses is a discipline that must be adhered to.  If well documented, administered and followed, dramatic improvements in fleet reliability and on-road use will be quickly evidenced.  A good maintenance program staffed by trained administrators and mechanics will also dramatically reduce on-going costs as efficiencies and preventative actions are part of the process.

The condition of the bus will be taken into consideration when offering and contracting this extended service contract.  It will also be based on the bus being properly maintained during the warranty period.

bus Maintenance

The list on the following page is a list of maintenance Standard Operating Procedures (SOPs) that is a guide for how regular maintenance is conducted.  Contact Damera to receive full document and guidance. It is highly recommended that these procedures are followed in order to be compliant with warranty and after warranty reliability of the fleet.

Bus Maintenance SOP Index

Compliance with these SOPs will ensure that Bus Fleet is maintained in the best overallcondition necessary to achieve the goal of providing safe, reliable transportation to theriding public.
  • 1.1
    Preventive and Corrective Maintenance Program
  • 1.2
    A Level Preventive Maintenance Service
  • 1.3
    B Level Preventive Maintenance Service (PM-B)
  • 1.4
    Bus Pressure Washing Program
  • 1.5
    HVAC Service Procedures
  • 1.6
    Farebox PreventiveMaintenance Service
  • 1.7
    Accessibility Equipment Preventive Maintenance Service
  • 1.8
    Bus Interior Cleaning
  • 1.9
    Season Preparation
  • 1.10
    Safety Inspection Service
  • 1.11
    Miscellaneous Inspection (As & When required)
  • 1.12
    Coolant System Care
  • 1.13
    Service Lane Operation
  • 1.14
    Wheel and Tire Maintenance Program
  • 1.15
    Fluid Analysis Program
  • 1.16
    Bus Safety Related Mechanical Defects
  • 1.17
    Management of Deferred Maintenance
  • 1.18
    Destination Sign Maintenance Program
  • 1.19
    Bus Ancillary and Fixed End – Tracking/ Monitoring Systems Maintenance
  • 1.20
    Bus Fire Extinguisher, Fire Suppression and Gas Detection System Maintenance
  • 1.21
    Bus Battery Maintenance Program
  • 1.22
    Soot (Diesel Particulate Filter) Maintenance Program
  • 1.23
    Alternate Fuel (CNG/ LPG) Storage Tank Inspection Program
  • 1.24
    Wheel Hub Assembly Procedure - High Floor Buses
  • 1.25
    Drive Camera Maintenance Program
  • 1.26
    Bus Camera CCTV Surveillance SystemMaintenance Program
  • 1.27
    Bus Mid-Life Overhaul

Purpose

This policy sets out guidelines for preventive and corrective maintenance procedures. It also refers to Standard Operating Procedures (SOP) that together create a Preventive Maintenance (PM) Program to maintain optimal fleet performance.

Responsibilities

  • The Managing Director of Bus Maintenance (BMNT) has overall responsibility for the administration of this SOP.

  • Directors, Superintendents, Managers, Supervisors and Lead Persons (or designers) are responsible for dissemination and review of this SOP with all appropriate employees. Each is further responsible for appropriate oversight and quality control necessary to ensure full adherence to this SOP at all operating and support locations.

  • It is the responsibility of each supervisor and employee to ensure that all Safety guidelinesare followed when performing maintenance, or any activity, on Authority equipment orwhile on Authority property. This includes the use of safety equipment such as but notlimited to, use of a safety vest, gloves, goggles, proper footwear. Employees shall alsofollow Safety Data Sheet (SDS) guidelines when using products containing chemicals andadhere to the requirements of the Authority Electronic Device Policy.

Procedures:

  • All preventive and corrective maintenance procedures shall be performed by the appropriately trained Bus Maintenance/Contract personnel at each of the operating Divisions/Shops.

  • The following PM Programs shall be conducted to ensure optimum fleet performance.

  • Note: PMs are generated based on the complete asset vehicle listing on applicable portalor Service and maintenance recording procedure/ system. This system is continuallyupdated to track new buses and disposal of buses.

  • The scheduled preventive maintenance functions outlined above, as well as corrective maintenance shall be set forth in a detailed step-by-step procedure found in the bus manufacturer’s “Maintenance Manual”, Standard Practice Bulletins, SOPs or maintenance directives located at each Division and Shop.

  • Maintenance personnel responsible for performing the preventive maintenance and corrective maintenance activity shall do so in accordance with the approved procedures established in the documents in Section B, following all steps in the order specified, using the appropriate test equipment and/or tools, with the upmost emphasis placed on safe and quality practices.

  • Completed preventive and corrective maintenance activities shall be documented in on applicable portal or Service and maintenance recording procedure/ system and on appropriate reporting forms. The supervisor must review the reporting forms, and based on this review, authorize the bus to be placed into revenue service or taken out-of-service.

download pdf
H1 tag

Heading

H1

Heading

H2 tag

Heading

H2

Heading

H3 tag

Heading

H3

Heading

H4 tag

Heading

H4

Heading

H5 tag
Heading
H5
Heading
H6 tag
Heading
H6
Heading
Paragraph

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Paragraph
center

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Menu-links
Paragraph
center

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Menu-links
Menu-links
Paragraph
center

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Thin Specification text

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Text Classes

Text classes when typography style doesn't match the default HTML tag.

Text Sizes

text-size-large

Sample text is being used as a placeholder for real text that is normally present.

text-size-medium

Sample text is being used as a placeholder for real text that is normally present on your website.

text-size-regular

Sample text is being used as a placeholder for real text that is normally present. Sample text helps you understand how real text may look on your website.

text-size-small

Sample text is being used as a placeholder for real text that is normally present on your website. Sample text helps you understand how real text may look on your website.

text-size-tiny

Sample text is being used as a placeholder for real text that is normally present on your website. Sample text helps you understand how real text may look on your website.

text-size-roboto-xl

Sample text is being used as a placeholder for real text that is normally present.

text-size-roboto-large

Sample text is being used as a placeholder for real text that is normally present.

text-size-roboto-medium

Sample text is being used as a placeholder for real text that is normally present on your website.

text-size-roboto-regular

Sample text is being used as a placeholder for real text that is normally present. Sample text helps you understand how real text may look on your website.

text-size-roboto-small

Sample text is being used as a placeholder for real text that is normally present on your website. Sample text helps you understand how real text may look on your website.

text-size-roboto-tiny

Sample text is being used as a placeholder for real text that is normally present on your website. Sample text helps you understand how real text may look on your website.

Text Styles

text-style-strikethrough

text-style-strikethrough

text-style-italic

text-style-italic

text-style-muted

text-style-muted

text-style-allcaps

text-style-allcaps

text-style-nowrap

text-style-nowrap

text-style-link
text-style-quote

Sample text is being used as a placeholder.

text-style-2lines
This CSS style is not supported for Rich Texts on iOS.

Sample text is being used as a placeholder for real text that is normally present. Sample text helps you understand how real text may look on your website. Sample text is being used as a placeholder for real text text-style-2lines

text-style-3lines
This CSS style is not supported for Rich Texts on iOS.

Sample text is being used as a placeholder for real text that is normally present. Sample text helps you understand how real text may look on your website. Sample text is being used as a placeholder for real text. Sample text is being used as a placeholder for real text that is normally present. Sample text helps you understand how real text may look on your website. Sample text is being used as a placeholder for real text.

Text Weights

text-weight-xbold
text-weight-xbold
text-weight-bold
text-weight-bold
text-weight-semibold
text-weight-semibold
text-weight-medium
text-weight-medium
text-weight-normal
text-weight-normal
text-weight-light
text-weight-light

Text Alignments

text-align-left
text-align-left
text-align-center
text-align-center
text-align-right
text-align-right

Text Color

white-text
txt-up-xs
white-smoke
txt-up-xs
txt-up-medium
txt-up-xs
txt-up-medium
txt-up-m
Paragraph-white

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Paragraph-White-Thin

Specification UXL33

Paragraph-Yellow-Thin

Specification UXL33

white-paragraph

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

white-text-align-left

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

white-bold-text

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

This is some text inside of a div block.
yellow-bold-text

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

This is some text inside of a div block.
yellow-heading

Heading

light-gray-basic-text

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

light-gray-paragraph

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

black-bold-paragraph

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Background Colors

background-color-primary
background-color-secondary
background-color-tertiary
background-color-alternate

Defined and flexible core structure we can use on all or most pages.

Structure Classes

page-wrapper
main-wrapper
button-group
container-small
container-medium
container-large
padding-global
padding-section-tiny
padding-section-small
padding-section-medium
padding-section-large
padding-no
container-align-right
bottom-line
margin-small
margin-normal
margin-big
gray-section
100-vw-light-gray-container
item-grid-rounded-box
This is some text
inside of a div block.
Open dialogue
  • Damera
  • Transit agency
  • Goverment
Private-Public Partnership
  • Close cooperation between all parties
  • Involves international and local companies partnering with government and academic institutions both in the partner's country and Canada.
100-vw-dark-container
Grid-2cards
Grid-card-2rows
Painting and Finishing
The bus is moved to the painting booth, where it undergoes a thorough cleaning and prepping process to ensure a smooth and even coat of paint.
  • In the chassis preparation area, workers install the necessary components and systems onto the chassis, including the engine, transmission, brakes, steering, fuel tanks, and electrical systems.

  • Specialized technicians ensure that all mechanical and electrical connections are properly made, and conduct tests to verify their functionality.

  • In the chassis preparation area, workers install the necessary components and systems onto the chassis, including the engine, transmission, brakes, steering, fuel tanks, and electrical systems.

  • Specialized technicians ensure that all mechanical and electrical connections are properly made, and conduct tests to verify their functionality.

Volvo Chassis
list-bold-txt
txth5+Paragraph-left-align
Grid-2cards

Improved driver performance

Experience one of the most exceptional driver environments in the industry, featuring world-class ergonomics and unmatched comfort. With impressive driveline flexibility and power, coupled with the option for Volvo Dynamic Steering, drivers enjoy reduced strain on their neck and shoulders, along with effortless handling in challenging maneuvers like tight corners and roundabouts.

Coach 12.4M

Right-Hand Drive
Passengers
Seating Capacity (2x2)
43
GVW
17.2t
Engine
VEDX5
Power
210 hp
Torque
825 Nm
Fuel Type
Diesel
World-class Manufacturing
  • Assured Reliability
  • The sturdy Domex® chassis is designed to deliver more
  • The sturdy High intensity projector headlamps housed in a glossy black panel impart distinctive styling and provide powerful illumination on highways.® chassis is designed to deliver more
  • Utilizing contemporary fabrication methods aligned with international quality standards, and incorporating rigorously tested and reliable components such as air suspension, APDA, and LFL propeller shafts, ensures a level of dependability you can trust.
Experience Upgrade
  • Comfort
  • Step into a new experience airy ambiance with large windscreen for panoramic views, stylish passenger console with AC louvers, USB charger, bag rack, mobile holder and tinted side windows to upgrade your experience.
  • An additional storage space of 11.3 3 is neatly positioned under the windows.

Eicher and Volvo, it brings together Eicher’s expertise in value engineering and local know-how and Volvo Buses competence in the premium bus segment.

This coach seamlessly blends improved passenger comfort with dependable performance, guaranteeing a cozy and stress-free experience during long journeys. It sets a new standard for inter-city travel, enhancing the overall passenger experience like never before.

PLUSH COACH SEATS

Experience unparalleled comfort with pushback functionality and optional calf support, setting the standard in comfort. Each seat is equipped with a sleek personal console featuring individual reading lights, AC louvers, and speakers. Additionally, the middle armrests come with integrated USB charging ports for added convenience.

  • 1.1
    Preventive and Corrective Maintenance Program